🚀 Launching Soon

Stop Losing High-Value Customers in Your Support Queue

AI-powered ticket prioritization that automatically scores and sorts support requests based on customer value, urgency, and impact. Save 2+ hours daily on manual triage.

40%
Faster Response Time
2+ hrs
Saved Daily
100%
Consistent Prioritization

One Smart Feature That Changes Everything

Our AI scoring engine analyzes every ticket instantly, eliminating manual triage forever.

💰

Customer Value Scoring

Automatically prioritizes based on MRR, plan tier, and lifetime value. Enterprise customers never wait in line again.

Urgency Detection

NLP analysis identifies critical keywords and sentiment to surface urgent issues immediately.

🎯

Impact Classification

Distinguishes between system-wide issues and individual problems. Security concerns get instant priority.

📊

Smart Context

Considers ticket history and past escalations to provide nuanced prioritization decisions.

Setup in 5 Minutes, See Results Immediately

Works seamlessly with your existing helpdesk system

1

Connect Your Helpdesk

One-click integration with Zendesk, Freshdesk, or Intercom

2

Link Customer Data

Connect your CRM or billing system for customer value insights

3

Watch It Work

Every ticket gets scored 0-100 automatically. Your queue stays perfectly prioritized.

❌ The Old Way

  • Support managers review every ticket manually
  • 15-30 minutes per ticket for triage
  • Inconsistent prioritization between agents
  • High-value customers get lost in the queue
  • No data-driven insights

✅ With TicketRank

  • Instant automated scoring for every ticket
  • Zero time spent on manual triage
  • 100% consistent prioritization logic
  • VIP customers always get priority
  • Analytics dashboard for continuous improvement

Simple, Transparent Pricing

Choose the plan that fits your support volume

Free
Starter
  • ✓ Up to 20 tickets per month
  • ✓ Basic priority scoring
  • ✓ Zendesk integration
  • ✓ Email support
  • ✓ 14-day trial of Pro features
Custom
Enterprise
  • ✓ Unlimited tickets
  • ✓ Advanced integrations & custom APIs
  • ✓ White-label dashboard
  • ✓ Advanced analytics & reporting
  • ✓ Priority support & dedicated CSM
  • ✓ Custom scoring algorithms
  • ✓ SSO & advanced security

Pricing based on ticket volume and specific requirements

Your Support Team Deserves Better Than Manual Triage

Join forward-thinking SaaS companies automating their ticket prioritization