🚀 Launching Soon

Stop Losing High-Value Customers in Your Support Queue

AI-powered ticket prioritization that automatically scores and sorts support requests based on customer value, urgency, and impact. Save 2+ hours daily on manual triage.

40%
Faster Response Time
2+ hrs
Saved Daily
100%
Consistent Prioritization

One Smart Feature That Changes Everything

Our AI scoring engine analyzes every ticket instantly, eliminating manual triage forever.

💰

Customer Value Scoring

Automatically prioritizes based on MRR, plan tier, and lifetime value. Enterprise customers never wait in line again.

⚡

Urgency Detection

NLP analysis identifies critical keywords and sentiment to surface urgent issues immediately.

🎯

Impact Classification

Distinguishes between system-wide issues and individual problems. Security concerns get instant priority.

📊

Smart Context

Considers ticket history and past escalations to provide nuanced prioritization decisions.

Setup in 5 Minutes, See Results Immediately

Works seamlessly with your existing helpdesk system

1

Connect Your Helpdesk

One-click integration with Zendesk, Freshdesk, or Intercom

2

Link Customer Data

Connect your CRM or billing system for customer value insights

3

Watch It Work

Every ticket gets scored 0-100 automatically. Your queue stays perfectly prioritized.

❌ The Old Way

  • Support managers review every ticket manually
  • 15-30 minutes per ticket for triage
  • Inconsistent prioritization between agents
  • High-value customers get lost in the queue
  • No data-driven insights

✅ With TicketRank

  • Instant automated scoring for every ticket
  • Zero time spent on manual triage
  • 100% consistent prioritization logic
  • VIP customers always get priority
  • Analytics dashboard for continuous improvement

Simple, Transparent Pricing

Choose the plan that fits your support volume

Free
Starter
  • ✓ Up to 20 tickets per month
  • ✓ Basic priority scoring
  • ✓ Zendesk integration
  • ✓ Email support
  • ✓ 14-day trial of Pro features
Custom
Enterprise
  • ✓ Unlimited tickets
  • ✓ Advanced integrations & custom APIs
  • ✓ White-label dashboard
  • ✓ Advanced analytics & reporting
  • ✓ Priority support & dedicated CSM
  • ✓ Custom scoring algorithms
  • ✓ SSO & advanced security

Pricing based on ticket volume and specific requirements

Your Support Team Deserves Better Than Manual Triage

Join forward-thinking SaaS companies automating their ticket prioritization